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Customer Support

MAIET does not have customer support via phone. Please understand about this, and please contact us for any questions about MAIET’s products via the official websites of each game.

Location

Tel.
+82-2-542-1248
Fax.
+82-2-542-1249
Addr.
Nonhyun-Dong 15-12 Yureka Bldg. 3F, Kangnam-Gu, Seoul, Korea (135-010)

Direction

You can easily get to MAIET by subway. MAIET is placed near Shinsa Station on line number 3. Once you get to Shinsa station you need to come out from the Exit number 1 of Shinsa subway station. Go straight, past Broadway cinema, until you see a takeout coffee shop, Seven Monkeys. Turn right there and walk up the hill to the top until you find the Eureka Building on your left side. It is in front of GS25 convenient store.

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Email

Below is the official channel of available contact via e-mail for you. However, please understand that we do not support customers about game running/play or product refund/exchange.

  • General Inquiry: You can ask about general questions related with MAIET’s product. However, we may not be able to answer if the content of question is too generous or related with game play/refund of charges.
  • Business Inquiry: You can ask about company partnership or product licensing.